Information dissemination to people of non-english speaking background summary report

DESCRIPTION

Corporate AuthorHelen Cattalini and Associates; Fremantle (W.A. : Municipality). Department of Immigration, Local Government and Ethnic AffairsDescriptionSummary of report examining the effectiveness of current information dissemination methods used by the Fremantle City Council, investigating communication barriers that limit Non-English Speaking Background (NESB) people's access to Council services, and the need for staff in-service training on access and equity principles. Includes 11 recommendations on appropriate strategies for effective communication with residents of Non-English Speaking BackgroundsImprintFremantle, W.A. 1989Collation10 leavesLanguageEnglishDate Published1989NotesCover title; Text on recto only; Project funded under the Local Government Development Programme by the Commonwealth Office of Local Government, Department of Immigration, Local Government and Ethnic Affairs; Written by Helen Cattalini and AssociatesDewey Class361.01620 CITPublication FormatReport

COPIES

Barcode30118000184642LocationReference Collection

SubjectImmigrants ServicesCommunity information servicesCollectionPublications Collection

ACCESS

Request AccessPlease email the Fremantle History Centre: lhc@fremantle.wa.gov.au