Information dissemination to people of non-English speaking bacground final report

DESCRIPTION

Corporate AuthorHelen Cattalini and Associates; Fremantle (W.A. : Municipality). Department of Immigration, Local Government and Ethnic AffairsDescriptionReport examining the effectiveness of current information dissemination methods used by the Fremantle City Council, investigating communication barriers that limit Non-English Speaking Background (NESB) people's access to Council services, and the need for staff in-service training on access and equity principles. Includes 11 recommendations on appropriate strategies for effective communication with residents of Non-English Speaking Backgrounds. Includes List of Council Officers Consulted, and List of organisations consultedImprintFremantle, W.A. : City of Fremantle , 1989.Collationiii, 42, 9 leaves ill., form 30 cm.LanguageEnglishNotesCover title; Text on recto only; Project funded under the Local Government Development Programme by the Commonwealth Office of Local Government, Department of Immigration, Local Government and Ethnic Affairs; Written by Helen Cattalini and AssociatesDewey Class361.06120 CITPublication FormatReport

COPIES

Barcode30118000184600LocationReference Collection

SubjectImmigrants ServicesCommunity information servicesCollectionPublications Collection

ACCESS

Request AccessPlease email the Fremantle History Centre: lhc@fremantle.wa.gov.au

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